Help Centre
Seeking assistance or guidance? Require support in making a choice, or seeking a quotation?
Contact Us
Email Us
Sales Team
Here to help with any sales enquiries you may have.
Customer Experience
Here to help with any general enquiries you may have.
info@artspirehome.com
Call Us
(61) 433 626 428
Mon - Fri
10:00am - 6:00pm (AEST)
Sat - Sun
10:30am - 5:00pm (AEST)
Find Us
South Yarra Showroom:
574 Chapel Street, Victoria, 3141
Mon - Fri
10:00am - 6:00pm (AEST)
Sat - Sun
10:30am - 5:00pm (AEST)
Warranty
5-Year Structural Warranty
We're dedicated to creating long-lasting products.
To address any concerns about your item, complete the warranty and product form for assistance. Our team will reach out with a resolution once received.
How to install Artspire Home furnitures?
Most of our furniture products require no assembly or feature simple assembly, with a quick 5-10 minute setup time, making things easier for our clients.
Do Artspire Home products come with a warranty?
Artspire home offers a 5-year structural warranty for residential customers.
Shipping
Delivery Coverage
We ship to Melbourne,Sydney, Brisbane and Adelaide Metropolitans.
Regular Size
CITYDELIVERY TIMEFRAMECOST OF DELIVERY
- Melbourne 7-10 days $59AUD
- Sydney & ACT 7-10 days $99AUD
- Brisbane 7-14 days $149AUD
- Adelaide 7-14 days $119AUD
Large Size (Sofas more than 2 Seats)
CITYDELIVERY TIMEFRAMECOST OF DELIVERY
- Melbourne 7-10 days $99AUD
- Sydney & ACT 7-10 days $199AUD
- Brisbane 7-14 days $199AUD
- Adelaide 7-14 days $199AUD
We ship to Metropolitan cities and surrounding Suburbs in Australia with Flat Rates above. If your postcode or state is not included in our coverage area, please contact us via info@artspirehome.com for customship.
*Please note that Pre-ordered Items can yield a 4-8 week wait time.
*We Deliver our Decor items Australia-wide with a standard delivery cost of $20.
*Free Shipping when you purchase $100 or more on Decor.
FAQs - Sales
Can I collect my order?
Yes, you can choose to collect your order directly from our showrooms in Melbourne.
When you receive a notification with collection details. Bring a copy of your order confirmation and an ID to ensure a smooth pickup.
If you have any questions, feel free to contact our customer service team for assistance.
How do I order as a trade customer?
- Sign Up or Log In: Visit our website and submit your a trade detail, or email us if you already have one. Make sure to provide your business details for verification.
- Verification Process: Once your application is submitted, our team will review and approve it within a few business days.
- Place Your Order & Contact Support: Find our product and contact our dedicated trade customer support team. Ensure your business shipping address is accurate to avoid delays.
Can I customize my furniture?
Yes! Many of our handcrafted pieces are customizable. You can choose materials, finishes, and dimensions to create a personalized item that suits your space perfectly.
Where can I see Artspire's furniture in person?
We have showrooms in Melbourne where you can experience our furniture firsthand. Visit us to explore our collections and speak with our design experts.
What types of materials are used in Artspire's products?
We use high-quality, sustainably sourced materials, including solid wood, metal, and eco-friendly fabrics to ensure longevity and durability.
How do I care for my Artspire furniture?
Each piece comes with care instructions. Generally, avoid direct sunlight and extreme temperatures, and use mild cleaning products. For specific care advice, contact our customer service.
Do you provide installation services?
Most of our furniture products require no assembly or feature simple assembly, with a quick 5-10 minute setup time.
However, if you need so - Yes*! we offer professional assembly and installation services to ensure your furniture is correctly set up and positioned in your space.
* Additional charges may apply based on specific requests.
* Melbourne Metropolitan Only
